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Help and Frequently Asked Questions

These help questions are designed to help you navigate your way around our site, you can of course, contact us at

Introduction to Security Guarantee
ORDERING Safety and Security Tips
Placing your first order Can I Track My Order
Find the item/s you want Delivery Services & Charges
Add the items to your shopping basket Do you deliver to my area?
Proceed to checkout Deliveries to Highlands, Islands and Northern Ireland BF PO
Sign in/ or order without setting up an account - step 1 Can my purchase be sent directly to someone else?
Enter a delivery address step 2 Do you deliver overseas?
Provide payment information step 3 Do you deliver to BF PO?
Confirm & submit your order Agree to Terms and Conditions step 4 What happens if I'm out when you deliver? Gift Vouchers
Payment Options Returns & Refunds
How do I pay for my order? What is your returns policy?
What is VAT? How to Return a Product
What is My Account? Gift Items
How do I update my personal information? What are excluded from refunds?
Do I need to register to shop on-line? Corporate Custom Made and Perishable Goods
If you have shopped on-line at before Gift Cards
What if I forget my password? Can I exchange an item?
How do I log out completely? What are my rights under the Distance Selling Regulations?
Can I cancel my order? What happens if I change email address?
Custom, Corporate or Made to Order Items Useful Information
Are my personal details secure? Where can I find Company Information?
How do I manage the emails I receive? Do you offer sponsorship for education?
Privacy Policy Technical queries
Data Protection What if I forget my password?
Cookies What are Spoof/false emails?
Keeping In Touch With You We will never, for any reason, ask you to send us the following information in an e-mail:


Store Sections
  • Folding Picnic Tables, Camping TableFolding Picnic Tables, Camping Table
    Folding picnic tables , camping table , folding wooden picnic table , picnic tables for two , picnic tables for four
  • Picnic BackpackPicnic Backpack
    Picnic backpack, picnic dinnerware sets, picnic packs, picnic wine backpacks, shoulder bags, picnic cooler on wheels, picnic radio bags.
  • CoolersCoolers
    Coolers, cooler on wheels, cooler bags,beach bag coolers, insulated lunch coolers, can coolers, backpack coolers, beer cooler.
  • Picnic AccessoriesPicnic Accessories
    Picnic rugs,Flasks,Mugs,BBQ tools,Portable gas BBQ,Food storage containers,
  • Coffee and Tea Backpacks  flaskCoffee and Tea Backpacks flask
    Coffee and tea backpacks, flask and mug sets, picnic hot pack sets
  • Picnic Gift BasketsPicnic Gift Baskets
    Champagne baskets, wine, spirits baskets, occasion baskets, fruit and chocolate baskets.
  • Picnic BasketsPicnic Baskets
    Picnic baskets, gift baskets, wine gift baskets, wicker baskets
  • Garden games, Outdoor gamesGarden games, Outdoor games
    Outdoor games, garden games, beach games, connect four, chess, Jenga, croquet set, boules, dominoes
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